Claim Masters
Dental Billing
Insurance Billing & Accounts Receivable
Maximize your collections and improve cash flow with our expert dental insurance billing services
Streamlined Insurance Billing & AR Management
Insurance billing is one of the most critical and challenging aspects of running a successful dental practice. Dealing with insurance companies, managing claim submissions, and following up on unpaid claims can consume valuable time and resources that could be better spent on patient care.
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Our comprehensive Insurance Billing & Accounts Receivable services are designed to streamline your billing process, maximize collections, and improve your practice's overall cash flow.
Ready to Maximize Your Collections?
Schedule a free AR analysis to see how our insurance billing services can increase your revenue.
Tasks Your Dental Virtual Assistant Can Handle
Claim Submission
Accurate and timely electronic claim submission
Proper coding and documentation review
Primary and secondary insurance coordination
Attachment management (X-rays, narratives, etc.)
Claim Follow-Up
Aggressive claim tracking and status monitoring
Proactive follow-up on unpaid claims
Denied claim resolution and resubmission
Insurance payment posting and reconciliation
Accounts Receivable Management
Aging report management and analysis
Patient balance management
Payment plan setup and monitoring
Collection strategy implementation
Reporting & Analysis
Monthly collection and AR reports
Insurance performance analysis
Claim denial trend identification
Revenue cycle optimization recommendations
Our Insurance Billing Process
1
Claims Preparation & Submission
We meticulously review each claim for accuracy, ensuring proper coding, documentation, and necessary attachments before submission to maximize first-pass approval rates.
2
Claim Tracking & Follow-Up
Our team proactively monitors claim status and follows up on outstanding claims within 14-21 days to prevent delays in payment and address issues promptly.
3
Denial Management & Resolution
When claims are denied, we promptly analyze the reason, correct any issues, and resubmit or appeal the decision to ensure maximum reimbursement.
4
Payment Posting & Reconciliation
We accurately post insurance payments, reconcile explanations of benefits (EOBs), and identify any discrepancies between contracted rates and actual payments.
5
Patient Billing & Collections
Once insurance payments are processed, we manage patient statements, follow up on outstanding balances, and implement effective collection strategies.
"Since partnering with ClaimMasters Dental Billing, our collections have increased by 22% and our average days in AR have decreased from 45 to just 28 days. Their team is responsive, knowledgeable, and truly acts as an extension of our practice."
Dr. Jennifer Martinez
Martinez Dental Group
Client Results Snapshot
Collection Rate Improvement
+18%
Claim Denial Reduction
-32%
Average Days in AR
-40%
Benefits of Our Insurance Billing Services
Increased Collections
Our clients typically see a 15-20% increase in collections within the first 90 days of service implementation through improved claim submission accuracy and aggressive follow-up.
Reduced Claim Rejections
Our thorough claim review process and coding expertise minimize claim rejections and denials, saving your practice time and resources spent on resubmissions.
Improved Cash Flow
With faster claim processing, proactive follow-up, and efficient AR management, your practice will experience more consistent and predictable cash flow.
Time & Resource Savings
By outsourcing your insurance billing, your staff can focus on patient care and practice growth rather than spending hours on claim submission and follow-up.
Frequently Asked Questions
How quickly can you begin submitting claims for our practice?
We can typically begin submitting claims within 5-7 business days of completing the onboarding process. This includes setting up access to your practice management software, reviewing your fee schedules, and establishing electronic claim submission capabilities. Our streamlined implementation process ensures minimal disruption to your cash flow.
Will you work with our existing practice management software?
Yes, our team is proficient in all major dental practice management systems including Dentrix, Eaglesoft, Open Dental, Curve Dental, and many others. We adapt to your existing systems rather than requiring you to change your software or workflows to accommodate our services.
How do you handle claim rejections and denials?
We take a proactive approach to claim rejections and denials. When a claim is rejected, our team immediately identifies the cause, corrects any errors, and resubmits the claim. For denied claims, we analyze the reason for denial, gather any additional documentation needed, and either resubmit or file an appeal, depending on the situation. We also track denial patterns to help your practice implement changes that prevent future denials.
What reporting can we expect to receive about our billing and collections?
We provide comprehensive monthly reports that include key metrics such as total claims submitted, claim approval rates, average reimbursement times, aging accounts receivable, collection ratios, and outstanding claims status. We also offer custom reporting options to track specific metrics that are important to your practice. Our reporting helps you maintain visibility into your practice's financial performance and informs strategic decision-making.